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Episode 045: Deliver Empathy or Lose Loyalty
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Welcome to the first-ever AEC Industry Podstorm! – 21 straight days of podcast episodes designed to get you and your team positioned for greater success in 2021 and beyond!
Thank you for tuning in… and please don’t hesitate to share this episode and series with your friends, colleagues, partners, and peers!
In contrast to our more normal interview-dialogue format, these “Podstorm” episodes are presented in shorter, more-manageable, but just as powerful chunks of focused content designed to help you take action!
Deliver Empathy or Lose Loyalty
Today’s episode focuses on what we should be doing now to engage and retain our greatest assets and build a stronger foundation for new era.
“We continue to live in extraordinary times and if we as leaders and leadership teams are not doing extraordinary things to connect with and support our people, we are going to have problems down the road.”
–Peter C. Atherton, PE
“Caring leads to trust and trust leads to a higher-level relationship… and this higher-level relationship can lead to both loyalty and engagement: the drivers of both near and long-term success.”
–Peter C. Atherton, PE
“In order to show you care, you need to first connect, but how we connect is important… and today, we need to connect with empathy.”
–Peter C. Atherton, PE
Please let us know what you think about the series and this episode through the “contact us” link located below these shownotes.
We would love to receive your thoughts and comments on how you see and experience the ideas presented.
We would also love your thoughts on additional topics that you think would be helpful to take on and address as part of the Podstorm and related follow-up episodes.
Thanks for listening to the AEC Leadership Today Podcast!
I sincerely hope you enjoyed today’s episode. Be sure to check out Pete’s contact information and the other resources provided throughout the ActionsProve website designed to help you and your firm grow and prosper in the 21st century. And, if you like what you heard, please leave a review on iTunes and share the podcast with your friends and colleagues. We look forward to seeing you in the next episode!
Resources Mentioned in This Episode
- Podcast episode with Mike Glen, professional engineer and former vice president at the Lindner Center of HOPE on Starting the Conversation to Advance Mental Health and Wellness at Work
- Podcast episode with Tammy Jordan, founder and principal of the Leader Consulting Group on Change Management Essentials for Normal Times and Now
- ActionsProve’s blog Why Work Today is so Unfulfilling… and How to Change It – Part 1: Knowing the New Targets
- ActionsProve’s Leadership & Management Development Services
Are you interested in being a guest?
How to help out
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About the Host
Peter C. Atherton, P.E. is an AEC industry insider having spent more than 20 years as a successful professional civil engineer, principal, major owner, and member of the board of directors for high-achieving firms. Pete is now the President and Founder of ActionsProve, LLC, author of Reversing Burnout. How to Immediately Engage Top Talent and Grow! A Blueprint for Professionals and Business Owners, and the creator of the I.M.P.A.C.T. process. Pete works with AEC firms and leaders to grow and advance their success through modern and new era focused strategic planning and implementation, executive coaching, leadership and management development, performance-based employee engagement, and corporate impact design.
Trace the steps to preventing and reversing burnout in you and your team.
